FAQ

  • 1. When will I be able to move in?
    Move inís will begin April 2019.
  • 2. What kind of pets do you allow? Do you permit exotic pets?
    Dogs and Cats (Non Aggressive Breeds only), exotic pets are not permitted.
  • 3. How many pets may I have?
    You may have 2 pets per apartment with no weight limits.
  • 4. Are there any deposits, special fees, or monthly charges to have a pet?
    At time of move in you will need to pay a $550 pet fee per pet and if there is a second pet itís an additional $300. Monthly pet rent is $20 for one pet and $30 for two pets.
  • 5. What must I bring with me to tour an apartment?
    You will need to bring a current government issued photo ID.
  • 6. What is acceptable proof of income to sign a lease?
    See Qualifying Standards.
  • 7. Is my security deposit totally refundable?
    Yes, upon move out inspection and minus any damages or charges.
  • 8. If I get a job transfer, can I break the lease?
    Yes, you can exercise the Choice of Damages, Early Termination Addendum.
  • 9. Can I change to a month-to-month lease plan after my first year?
    Yes.
  • 10. What utilities are included in my lease?
    None.
  • 11. How long is the term of the lease?
    12, 13, 14 or 15 months
  • 12. Do you accept leases for short terms?
    Yes, after the initial lease term has been satisfied.
  • 13. Am I required to have renters insurance?
    Yes.
  • 14. Do you offer furnished apartments?
    No.
  • 15. Do you offer corporate apartment lease?
    Yes.
  • 16. If something needs to be repaired in my apartment, how do I report it?
    On the resident portal, in Active Building. You can also go to the leasing office and they will put a service order in for you.
  • 17. When is my rent payment due?
    On the 1st of each month.
  • 18. What day of the month am I liable for a late charge?
    On the 4th of the month.
  • 19. Will you accept electronic payments from my bank?
    Yes, expect at move-in then you will need to bring a cashierís check or money order.
  • 20. Is there a place where I can pay my rent after office hours?
    Yes, the resident portal.
  • 21. There is a person who might be staying with me for a while, is that permitted by the lease?
    Yes, up to 2 weeks, they will need to register their vehicle with the office and pay for parking.
  • 22. Do you have reserved parking?
    We will offer reserved preferred parking.
  • 23. I have a motorcycle, where can I park it?
    Yes, we will have a designated location for motorcycle parking.
  • 24. Are gas grills permitted at your property?
    No, we can offer two Outdoor Grilling Summer Kitchens.
  • 25. Is there any additional storage space available at your property?
    Yes.
  • 26. Will you accept my delivery packages for me?
    Packages will be accepted by Luxor Locker Systems when not home

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